Frequently Asked Questions

Everything you need to know about our authentic, slow-simmered sauces.

How long does a jar of Jule’s Tomato Sauce last after opening?

Once opened, our sauce should be refrigerated and consumed within 5 to 7 days. Because we use no artificial preservatives, freshness is key to maintaining our signature flavor.

Are your sauces gluten-free and vegan-friendly?

Yes! All varieties of Jule’s Tomato Sauce are naturally gluten-free and vegan. We use only fresh tomatoes, herbs, and premium olive oil without any animal-derived ingredients.

What is your shipping policy for glass jars?

We take extra care in packaging to ensure your jars arrive safely. We ship nationwide via standard ground shipping, and most orders arrive within 3-5 business days.

What should I do if my order arrives damaged?

While we pack our sauces securely, accidents happen. If a jar arrives broken, please email a photo of the damage to our support team within 48 hours, and we will send a replacement immediately.

Do you offer discounts on bulk or case purchases?

Absolutely. You can save 10% when you purchase a full case of 12 jars. Check our 'Bulk Buy' section on the shop page for automatic discounts.

Where are your tomatoes sourced from?

We exclusively use vine-ripened San Marzano-style tomatoes sourced from family-owned farms to ensure the perfect balance of acidity and sweetness in every batch.